14 Days Return
We are happy to refund or exchange any item (including sale items) within 14 days from the date of arrival if for any reason you change your mind (subject to our terms and conditions)
How to Return
Fill in the returns form enclosed with your order. Package your items carefully, with each item in its original perfect condition and all labels attached.
Returns
We recommend you pop it into the Post Office for tracking and proof of delivery. If your return parcel is over 2kg, please contact us to arrange your return.
What Happens Next
Within 3 business days of receiving your returned item, we will send you an email to confirm that your card has been refunded (or exchanged). Please note it can take a few more days for your bank to complete the refund, depending on their processing time.
What is your Returns Address?
Willow and Cole, Returns Department, Cobalt Square, 83 Hagley Road, Edgbaston, West Midlands B16 8LB.